26-41 - Genetec Camera Management Services

Description: Madison County seeks a vendor for comprehensive administration and support of its Genetec camera system, including software and server administration, system health checks, remote monitoring, updates, patches, and RMA handling. Services also include an annual major system upgrade and preventative maintenance, cleaning and view verification, a 12-hour response time, training for up to five people, and hourly rates for additional work; the term is one year and work is onsite. Only U.S.-based organizations are eligible, and questions were due October 9, 2026, with proposals due October 13, 2026 at 2:00 p.m. CDT.